Send us the starting details
- The domain you want to use and your current website address.
- The company where you registered the domain and the service that manages its DNS.
- Your email provider and the public inbox that should receive website inquiries.
- Any important subdomains, booking services, client portals or other tools connected to the domain.
How we connect the website
- Review the current setup. We identify the website records and the email and verification records that must stay in place.
- Agree on access. Use a provider’s invitation or delegated-access feature where available. You can also make specific DNS changes yourself using the records we supply.
- Approve the domain plan. We confirm the target records and any effect on existing services. Do not change nameservers or delete mail records before this review.
- Connect and verify. We check the website, HTTPS, the www address and any agreed redirects.
- Test email. We test the website’s inquiry destination and confirmation message. If business email setup is in scope, we test sending, receiving and replies separately.
A website domain is not an email mailbox.
Moving a website does not automatically move your inbox. Mailbox hosting, forwarding and sending arrangements are confirmed separately so your business email keeps working.
Keep your access secure
Keep passwords, one-time codes, recovery codes and private API keys out of ordinary email. We’ll agree a suitable access method if a connection needs a secret. You should retain ownership of your domain and keep account recovery details current.
Send setup questions to [email protected]. Include your domain and provider names, not passwords.